Troubleshooting Common problems of Aspera product usage and configuration

Documentation Find Aspera products documentation and configuration tutorial

Aspera Developer's Network For guides, reference information, and sample code for Aspera fasp™ SDK

Request Support Use the support request form to help us process your product issues more efficiently

Standard Support

Monday – Friday, excluding Aspera holidays*
8:00am – 6:00pm PST (Pacific Standard Time)
Phone: +1 (510) 849-2386
Email: support@asperasoft.com

Premium Support

Monday – Saturday, excluding Aspera holidays*
8:00am – 12:00am PST (Pacific Standard Time)
Phone: +1 (510) 849-2386

Email: support@asperasoft.com

*Aspera holidays in 2008 are January 1^st, February 18^th, May 26^th, July 4^th, September 1^st, November 27^th & 28^th, December 24^th, 25^th & 26^th.